Privacy Policy
Last updated: June 20, 2026
This Privacy Policy describes how Aroma Health Center Inc., doing business as Aroma Massage & Spa ("we," "us," or "our"), collects, uses, and protects personal information about our clients and visitors — at our studio in Pasadena, CA, and through our website and online booking. We respect your privacy and we do not sell your personal information.
Information we collect
- Contact details — your name, phone number, and email address.
- Appointment information — the services you book, session length, dates and times, therapist preferences, and any notes you give us.
- Health & intake information — details you choose to share about injuries, medical conditions, pregnancy, allergies, or areas of discomfort, so we can provide safe, appropriate treatment.
- Payment information — handled by our booking and payment providers; we do not store full card numbers.
- Website data — basic, privacy-friendly analytics such as pages visited and device type, used only to keep the site working well.
How we use your information
We use your information to schedule and manage your appointments, to provide massage and bodywork tailored to your needs, to communicate with you about your bookings, to keep records required for our licensed practice and for tax and accounting purposes, and to improve our services. We use it only for these purposes — we do not sell it or share it for anyone else's marketing.
Health information & confidentiality
Any health details you share are kept confidential and used only to deliver treatment safely. We are a licensed massage establishment, not a HIPAA-covered medical provider; even so, we treat client health information with discretion and limit access to the team members who need it to serve you.
How we share information
We share information only with the service providers who help us run the business — our online booking provider, payment processor, and mapping and analytics tools — each under their own privacy terms, and when required by law or to protect the safety of our clients and staff.
How long we keep it
We keep client and appointment records for as long as needed to serve you and to meet legal, tax, and professional record-keeping obligations, after which we securely dispose of them.
Your privacy rights (California)
California residents may request access to the personal information we hold about them, request that we correct or delete it, and ask how it is used — without being treated differently for exercising those rights. Because we do not sell personal information, no "opt-out of sale" is needed. To make a request, contact us using the details below; we may need to verify your identity first.
Children's privacy
Our services and website are intended for adults. Minors may receive services only with the consent and presence of a parent or legal guardian, and we do not knowingly collect information from children online.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows the current version.
Contact us
Aroma Health Center Inc. (Aroma Massage & Spa)
3500 E Colorado Blvd, Suite 102, Pasadena, CA 91107
Phone: (626) 405-9977